Terms & Conditions

Please read carefully before booking with us.

By using Wokingham Airport Taxi you agree to these Terms and Conditions.

1. Acceptance

By using Wokingham Airport Taxi you agree to these Terms and Conditions.

2. Bookings

Passengers must allow sufficient time for traffic and check-in. Customers are responsible for booking the correct vehicle size and luggage capacity. If a pre-booked taxi arrives more than 40 minutes late due to circumstances within our control, liability is limited to refunding the fare.

3. Prices and Payments

Quotes are based on booking details. Fares may change if passenger numbers, luggage, addresses or stops differ. Payment may be by accepted methods.

4. Airport Meet & Greet

45 minutes complimentary waiting from actual flight landing. Thereafter £5 per 15 minutes. We monitor flights but are not responsible for immigration, customs or baggage delays. If we cannot contact you within 45 minutes after landing, the booking may be treated as a No Show and prepaid bookings are non-refundable.

5. Cancellation

Contact us on +44 118 234 7575 or bookings@wokinghamairporttaxi.co.uk. Refunds may be available before driver dispatch. Normally no refund after dispatch.

6. Passenger Conduct

Passengers are responsible for behaviour. Drivers may refuse carriage if safety is at risk. No smoking, vaping or alcohol. Minimum £60 cleaning charge for soiling or damage.

7. Refunds

Full refund if Wokingham Airport Taxi cancels. No refund after dispatch or if passengers fail to meet the driver within 45 minutes of landing without contacting us.

8. Limitation of Liability

We are not liable for delays caused by events beyond our reasonable control. Liability is limited to the fare paid.

9. Privacy

Personal information is used only for bookings and handled in accordance with UK data protection law.

10. Contact

https://wokinghamairporttaxi.co.uk

+44 118 234 7575

bookings@wokinghamairporttaxi.co.uk